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Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of personal information that The Spur Group, Inc. (“we”, or “us,” or “Company”) receives from users of (the “Site” or “Website”). We use your personal information only for providing and improving the Site. By using the Site, you agree to the collection and use of personal information in accordance with this policy.

What Information Is Collected?

As a media services provider, we may automatically receive, process or store certain information, including personal information, related to your use of the Site, as described in more detail below. Such information may include event logs, end user information (such as IP address, email address and computer name), and other data where relevant to a support or service request. Company also collects Personal Information about you when you choose to provide such information to us. For example, you may provide us with Personal Information when you submit an online form, apply for a job, communicate with us by e-mail, or access client-specific content. This information may include your name; business or personal contact information, such as your address, email address or phone number; and any information that you provide as part of our website and services (collectively, “Personal Information”).

We do not collect any Sensitive Data about you. “Sensitive Data” refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, or genetic and biometric data. We do not collect any information about criminal convictions and offences.


Data Collected Automatically

We automatically collect certain information about your use of our Website and products and services. This information may include, for example, your IP address, your browser type and version, your device identifier, information about your computer and operating system, the length of your visit and the pages that you viewed on our Website or products and services. We use cookies and similar technologies to collect this information. We also use cookies and similar technologies for other purposes such as to ensure authorized access to client-specific content, and to track client access to such content. Cookies are pieces of data stored on a user’s hard drive that contain information about a user. Please note that you may be able to view and delete these cookies using the features of your browser; however, deleting cookies may prevent you from being able to use the full functionality of the Website.

Our Website, products and services also automatically create logs regarding your activity on our Website. These logs may identify the features that you use, the actions that you take, and the information that you access. We generally use this information in statistical and aggregate formats to assess the effectiveness of our Website and products and services and to better understand your priorities and interests. You may download an opt-out cookie for the use of this website here.

Please note that this opt-out is cookie-based (i.e., a cookie must be on your computer to tell our systems that you have opted-out). If you delete, block or otherwise restrict cookies, this opt-out may not be effective. Additionally, because different computers and different Internet browsers all require their own version of the opt-out cookie, you need to perform this opt-out process on any computer and browsers that you want to be opted-out.

Information Collected By Third Parties

We may permit third parties to use cookies or other technology to collect information about your online and products and services usage activities across our Website, products and services and other websites and products and services over time for non-advertising purposes such as to help us analyze how visitors use our Website, products and services. We may use Hubspot analytics, or analytics services provided by other third parties, to provide these services.

How is personal information used?

We may use the Personal Information that we collect to operate and improve our business, including this Website and our products and services; to communicate with you; to provide you with information or services that you have requested; and for verification purposes. We may use and disclose any information that is aggregated or de-identified so that it does not identify you personally, in our discretion.

Under applicable law, we may send you marketing communications from us if: (i) you made a purchase or asked for information from us about our goods or services; or (ii) you agreed to receive marketing communications and, in each case, you have not opted out of receiving such communications since.

You can ask us or third parties to stop sending you marketing messages at any time simply by unsubscribing from emails via the unsubscribe button which can be found at the bottom of each email or by sending an email with your request to stop receiving emails.

If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

How Is Personal Information Disclosed?

Company may disclose your Personal Information as described below:

  • To our vendors, consultants, agents, contractors, and other service providers that we use to support our business;
  • To provide you with any information or services that you request;
  • To respond to subpoenas, court orders, and other legal process, or as otherwise required by law;
  • To exercise Company’s legal rights or defend Company against legal claims, to enforce our contracts, to investigate, respond to and resolve problems or inquiries (including governmental inquiries), or to permit us to pursue available remedies or limit the damages that we may sustain;
  • In connection with an actual or potential merger, sale, acquisition, assignment, or transfer of all or part of our assets, affiliates, lines of business, or products and services, including at bankruptcy;
  • To our affiliates, subsidiaries, or parent companies; and
  • With your consent.

Third-Party Links And Services

Our Website, products and services may contain links to third-party websites and products and services. We do not control these linked websites and this Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of any third-party website that you visit before you provide any information to that website’s owner.

Do We Collect Information About Children?

Our Site is not intended for children under 16 years of age. No one under age 16 may provide any information to the Site. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on this Site or make any purchases through the Site. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we use reasonable measures to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data, we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

How Will You Be Notified Of Changes To This Privacy Policy?

We reserve the right to modify or update this Privacy Policy periodically. If we change our practices with respect to your information, we will notify you by posting a revised Privacy Policy on this Website and accessible from the products and services, with a new effective date. We encourage you to revisit this Privacy Policy periodically to stay informed about our practices with respect to your information.

Online Privacy Policy

This Privacy Policy refers only to information collected through our Website and does not apply to information collected in person at events, coaching calls or social media.

California Residents

California residents may have additional Personal Information rights and choices as set forth below in the California Consumer Privacy Act Addendum.

European Union Residents

European residents may have additional Personal Information rights and choices as set forth below in the GDPR Addendum.

Your Consent

In using our Site, you agree to this Privacy Policy.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue via email at: